Dedicated server is private server fully intended for one person or company. In the opposite of shared hosting, dedicated server is not used by no one else – it is a physical machine leased to a customer.

Dedicated server allows some kind of flexibility. It is possible that application requires dedicated solutions, which may cause introduction of changes. On the shared server, changes are often not possible because they can cause problems for other users. Having dedicated server allows us to introduct necessary changes.

Dedicated server sold in the server rooms often do not have administration and require hiring an administrator. It’s different with us – our dedicated servers are a complete hosting solution, so they include administrator support.

There are two administration options: basic or extended.

Basic administration includes: updates of server software and installed modules. Initial configuration of e-mail, www and mySQL servers. Monitoring of the server in terms of load, correct operation of services, etc. Backup settings - the frequency and number of copies are agreed with the client.

Extended Administration: With Extended Administration, the customer has +2 additional admin hours per month for work requested by the customer. It can be, for example, reviewing logs or other small works, starting from e.g. setting up an e-mail account and ending with the installation of additional modules.

DirectAdmin and cPanel are hosting management panels. They serve the same purpose but differ in some details.

Below are some differences between DirectAdmin and cPanel:

DirectAdmin and cPanel differ in appearance and navigation (graphic design).

cPanel is considered more user-friendly than DirectAdmin. The cPanel interface is more intuitive and easier to use for people who are not familiar with hosting management techniques.

Both panels offer similar features such as mail support, databases, website statistics, etc. However, cPanel offers a bit more features than DirectAdmin.

If we have to suggest: we suggest cPanel. However, keep in mind that cPanel is a bit more expensive.

We have our own datacenter in Europe.

The datacenter is connected with top-class links: to Exatel and Orange operators and to traffic connected to big internet exchange points which ensures excellent connection with networks in Europe and around the world.

The limit of domains connected to the server depends on the selected license. In terms of performance, there are no limits to the pages that can be on one dedicated server. For more sites, we suggest purchasing a CloudLinux system license to ensure full separation between hosting accounts, which increases security.

Yes, you can have company email on dedicated hosting. Dedicated hosting is a type of hosting where the entire server is dedicated to one company. This means that the entire server disk space and resources are at your disposal. So you can configure one or many mailboxes with your own domain name, e.g. shop@customer-domain.eu, etc.

By default, backups are stored on servers for 7 days and then overwritten with new backups. But a dedicated server requires setting its own rules - we help in determining how long backups are stored, whether they will be performed daily or, for example, every 2-3 days.

Backup copies are stored on external matrices - their capacity depends on the customer - the more space purchased, the longer and the more copies can be stored. It is the customer who can decide how long he wants to have copies at his disposal.

We also encourage you to purchase a license for the JetBackup software - it helps you conveniently restore your own backup copies - files, folders, databases, etc.

You can restore backups yourself at any time.

Backup is available depending on the software used:

in DirectAdmin, the backup can be downloaded to your own computer, and then unpacked and restored

in cPanel backup can be restored by yourself (or downloaded, depending on how it was done)

with additional JetBackup software, you can conveniently restore files, folders, databases from any day in the panel - it's additional software, but very convenient.

To log in to the database, you need to add /phpmyadmin to your domain name in the browser - for example: client-domain.com/phpmyadmin

There is no limit to the number of databases on a dedicated server.

In order for the domain to point to our servers, you need to provide DNS addresses depending on the administration panel that is installed:

for cPanel:

dns.smarthost.eu

dns2.smarthost.eu

dns3.smarthost.eu

Before that, the domain must be added to cPanel

for DirectAdmin:

ns1.smarthost.eu

ns2.smarthost.eu

Yes, the user can independently modify the dns records for the domain at any time.

Yes.

In cPanel, to create a mailbox, go to the E-mail Accounts tab and here you can create a mailbox.

In DirectAdmin, to create a mailbox, go to the Mail Accounts tab and here you can create a mailbox.

Depending on the selected management panel, there are various options for configuring anti-spam filters. In cPanel, filters can be configured in the Spam Filters tab. It gives you the possibility, for example, to add addresses to the BlackList. In the case of the DirectAdmin panel, you can do it in the SpamAssassin Configuration tab.

Dedicated hosting is a type of hosting in which the client receives the entire server at his disposal. This means that the client has full control over the configuration and installation of the software on the server - it is the server (the entire physical machine) exclusively. If necessary, you will be able to install the necessary extension at any time, which is often not possible with shared hosting.

When choosing hosting dedicated to a store system, such as PrestaShop, it is worth paying attention to issues such as:

• Location of the server room - it is important that the company has its own server infrastructure and stable internet connections (both domestic and contacts with international operators),
• Modernity of machines - on the Internet, the speed of shops is important. The server rooms can be different - for individual stores, it is worth choosing one that has high clock speed and modern technology, such as DDR4 memory and SSD drives. For servers that will support multiple hosting accounts, it is worth choosing multi-processor and multi-core systems in which the load is distributed over many individual cores.
• Server configuration and administration - sometimes it happens that companies rent dedicated servers on which the client must install and configure the software himself - usually it ends with either very poor optimization of parameters or the need to hire a full-time administrator. In our case, both software configuration and administration are provided